Outbound call center Services

TeleSales Services

Telemarketing and Telesales Programs

Telemarketing Services and Inside Sales Programs

Prospecting B2B and B2C experts

Collection Services

Market Research Services

Market Data Collection Services

Know your customers. Reach your market with our inbound and outbound data collection campaigns and surveys.

Market Research Services – Data Collection Services
Consumer data collection, surveys, polling …
In today’s market of limitless consumer choice, knowing precisely what customers want and need is the greatest competitive advantage a business can have.

CapstoneEsolutions’s Market Research Services specialize in helping you and your clients collect critical consumer data so you can measure customer satisfaction and loyalty, create brand awareness, and gauge satisfaction and purchasing patterns, ensuring your market research efforts reach their full marketplace potential.

What We Offer

We can provide you with that as well!

Measure Customer Satisfaction

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Confirm Viability of New Products

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Verify Brand Awareness

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Enhanced Call Centre Services

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Collect Data to Measure Campaign Effectiveness

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Reach Full Marketplace Potential

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Key Features...

Market Data Collection Services

  • Data Collection
    • Focus Group Recruitment
    • Focus Group Facilitation
    • Live Agent Surveys
    • Computer-assisted (CATI) Research
    • IVR Survey
    • Email and Web Chat Surveys
  • Inbound Campaigns
  • Outbound Campaigns
  • In-depth Reporting
  • Customizable Report Delivery
  • Political Polling
  • Experienced, Highly Trained Interviewers
  • Multi-lingual Interviewers