Inbound call center services

Industries We Service

We believe in integrity, innovation, initiative and in our individuals. We are looking to build long-term relationship with clients who value the same and with our extensive call center experience we know the strategies that work. We deal with hundreds of clients across varying industries, so we have experience handling inbound calls for nearly every business.

  • Real Estate
  • ProTradeNet
  • Small Office/Home Office
  • Property Management
  • Medical/Dental Sectors
  • Government & Municipalities
  • Service Companies
  • Utilities

We also use our technology expertise to handle your calls
quickly, professionally and efficiently.
Here’s what we have to offer your business.

Telephone Answering & Dispatch

CapstoneEsolutions offers a variety of programs and services to assist you with telephone call handling, and messaging. Call forward your phone for us to handle your daytime or after-hours calls. We can screen calls, and dispatch those requiring immediate attention by text/sms, email, pager, or even phone you at another number to connect the caller.

What We Offer

Emergency Dispatch

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Off Premise Telephone Reception

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Attendance Call-In

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Enhanced Call Centre Services

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Work Alone & Safety Check-In

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Email Handling

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